Wouldn’t it be great if your customers had a direct line to an “expert” who could answer their burning questions right when they were debating a purchase on your site? With The Viewpoints Technology Platform’s Questions & Answers module, they can.

Questions & Answers is an exciting VTP module that allows customer questions about your products or services to be posed directly from within the purchase path or from a review or discussion page on your community site. Knowledgeable community members, product experts and staff then post answers to those questions so that the consumer can stay on your site and remove any lingering barriers to completing their purchase. The exchange creates a mutually beneficial interaction between all parties and exists right where it matters most – at the point of purchase. And, as Q&A content on your site grows, you gain valuable and highly credible content to supplement existing product information and build your SEO value.